The mark of a great Service Manager is not if he knows cars but rather if he knows people. Thankfully Mr. Catarata understands both really well. With a career as an automotive technician spanning over 8 years (5+ years with Volkswagen and 2 years with M-Spec Performance) Mike knows cars inside and out. Leveraging his accomplishments as a Volkswagen Master Technician as well being ASE certified, Mike can confidently and precisely explain any system or component on your vehicle.
Mike’s real strength however is his love for people! Spend some time with Mike and his happy go lucky personality is infectious. After a career as an automotive technician Mike felt his calling was interacting and helping people. Going above and beyond for Essential Clients is standard and Mike’s drive to always ensure the client is well taken care of.
Beyond work, Mike enjoys weightlifting, bike riding and hiking. His white Subaru WRX fits his personality and active lifestyle perfectly. At Essential Auto Care we affectionately nickname Mike “fire hydrant” for his goal to be in his words, “I can’t get any taller so I’ll work on getting wider”. You can catch Mike on Instagram and Facebook often flexing and smiling.
Look up “mechanic” in the dictionary (also look up W.B. Mason) and you’ll find a picture of Mr. Sussman. Labeling Ryan as a “great technician” is an understatement. With over 15 years of experience and ASE Master Technician certification, Ryan knows how to fix cars. Period.
After several years practically running his own shop, Ryan was looking for a group of like minded individuals that wanted to excel in the automotive field and always put the needs of the customer first. Ryan decided to join Essential Auto Care on the strength of one of our core values which is to elevate the image of the automotive industry and never putting money ahead of people.
Known as the “stache” around these parts, Ryan loves animals and Disney. When asked why Disney Ryan’s response is, “because it’s the happiest place on earth!” If you don’t see Ryan at Essential you might catch Ryan and his wife at Splash Mountain.
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